I appreciate Tyler, Nick and Corey for explaining everything before starting the work. It was a great experience working with all of them.
Joy was very helpful and understanding. Brought me a great selection of carpet. The flooring crew were excellent and professional.
have your installers learn about how to unhook and re hook up the washer and drier. Also, if they should have an accident putting things back, have them tell the clients. The floors are beautiful and we get a lot of complements on them. Tyler, Jordan and Egore were all very friendly.
Lloyd & Patti Funderburk
The employees were very professional and helpful.
Fast, efficient, professional.
Great product great service
Each time I fill out my response to this email it remains the same. This has been the worst experience I have had with a contractor. This company's only saving grace is the project manager, Jordan, and the second installer. Both showed integrity and pride in their jobs It is not my job to know how to "fix"floors. I am not the expert which is why I hired experts. At the end of this horrible experience the only reason I have beautiful floors is due to one employee with integrity and a subcontractor who takes pride in his work. Educate yourself to industry standards, who will be in your home and watch the whole process. Do not believe the sales pitch.
it was stress free for me and quality work
Communication was terrible Follow up and follow through is missing. No appt made for warranty review Charges that were not disclosed Emails not answered Discord between your project manager and sales rep Workers disrespectful of my home- helping themselves to glasswear, candy and climbing on roof. Then leaving pizza boxes and coffee cups everywhere
The cost to replace my bathroom floor was reasonable. The customer service was great!