Fast, efficient, professional.
Great product great service
Each time I fill out my response to this email it remains the same. This has been the worst experience I have had with a contractor. This company's only saving grace is the project manager, Jordan, and the second installer. Both showed integrity and pride in their jobs It is not my job to know how to "fix"floors. I am not the expert which is why I hired experts. At the end of this horrible experience the only reason I have beautiful floors is due to one employee with integrity and a subcontractor who takes pride in his work. Educate yourself to industry standards, who will be in your home and watch the whole process. Do not believe the sales pitch.
it was stress free for me and quality work
Communication was terrible Follow up and follow through is missing. No appt made for warranty review Charges that were not disclosed Emails not answered Discord between your project manager and sales rep Workers disrespectful of my home- helping themselves to glasswear, candy and climbing on roof. Then leaving pizza boxes and coffee cups everywhere
The cost to replace my bathroom floor was reasonable. The customer service was great!
Yeah, a little pricy, but way better service than your big box stores.
The customer support for this company is excellent.
First I thought I would have a call and walk through from Eden. Or that is what I was told. Both my toilets going back on was an issue that should have been discussed. I am still without one toilet. The grout in one of the bathrooms is missing. It was a very stressful install.
Although we set up area for tile cutting as agreed, it didn't fit for the workman; better coordination between entities. Also, lot of cleanup of tub afterwards, so IF it was due to dust from work, they should have put plastic down. IF they were emptying waste water, they should have rinsed it out. For the most part, we were satisfied with the work.