The process of picking out carpet in my home was great. The carpet installation was seamless. It looks and feels amazing.
Took any concerns to heart and were willing to fix anything that wasn't absolutely perfect! Very good company to work with!
All in all we had some hitches along the way but Toby and his team did a great job resolving each issue that arose.
Great job replacing our high traffic lobby floors! Looks amazing. Thank You!
FCI was very prompt and professional.
Our sales experience was great. Our scheduling was as expected. We know that contractors are busy this time of year and we planned ahead for our install. Our issue was with the installer. He explained that he did not like installing carpet and he left a mess.
Great job and love the workmanship!
John & Margie Julsonnet
Good selection, reasonable prices, & great staff
The main issue was communication between us and the people doing the work. We had questions about a particular process and after discussion; the issues were worked out to our satisfaction. As I have indicated to Toby and Nancy, I should have clarified better, my responsibilities as the customer. Toby and Nancy were very accommodating and helped immensely in helping with tile selection and process. We have another project we are looking at and will include Floor Coverings International in that.
The sales rep, Nancy, was outstanding to work with.