They have not finished the trim that connects where the new abuts the old--the wood floor to the vinyl and carpet to vinyl. What they did put in was awful, one was half loose and two were undone as they ran out of product. One other mistake was one of the tiles looks upside down. I need them to fix this.
Making sure you send qualifying workers to do the job right. Especially when they come alone
This company provides excellent service by both the salesperson and the craftsman who installed the lovely flooring. The salesperson, Joy Evans, a professional interior designer, was most helpful with suggestions when I was unsure. Mario Morales paid great attention to detail in the installation and it shows in the final product.
outstanding floor installation. reasonably priced, very professional install. looks great. best at flooring, but baseboard work is not as good (scuff marks, nail holes, etc.). However, don't let that deter from using FCI, they do terrific work.
Sylvia & Michael Roll
Good work, responsive, fair pricing, can't ask for more
Dennis Shen & Gwen Dayton
We were very happy with the service that Logan Nelson provided us with the selection of our new floor and carpet--he did an excellent job and so did the carpet and floor layers that came. Pat and Dave
The process of picking out carpet in my home was great. The carpet installation was seamless. It looks and feels amazing.
Took any concerns to heart and were willing to fix anything that wasn't absolutely perfect! Very good company to work with!
All in all we had some hitches along the way but Toby and his team did a great job resolving each issue that arose.
Great job replacing our high traffic lobby floors! Looks amazing. Thank You!